Frequently Asked Questions
Everything you need to know about shopping with The School of Life Shop.
What is your shipping policy for international orders?
We offer worldwide shipping via premium carriers. Standard international delivery typically takes 7-14 business days, while express options are available at checkout for faster arrival.
How can I return an item if it doesn't fit?
We accept returns within 30 days of receipt, provided the items are unworn, unwashed, and have all original tags attached. Please use our online portal to initiate a return and receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer 'Buy Now, Pay Later' via Klarna.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your garments ethically produced?
Sustainability and ethics are core to our mission. We partner exclusively with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials designed to last for years.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.